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Trail Lovers Excursions
Trail Lovers Excursions
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    • Classic Hiking Tours
    • Customized Hiking Tours
    • Large Group Hikes (15+)
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    • Solo Hiking Tours
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    • Classic MTB Tours
    • Customized MTB Tours
    • Family-Friendly MTB Tours
    • Night Ride MTB Tours
    • Solo MTB Tours
    • Upcoming Group Rides
  • Sedona Adventure Shuttle
  • Hiking Tour Durations
    • Two Hour Hiking Tours
    • Three Hour Hiking Tours
    • Half Day Hiking Tours
    • Full Day Hiking Tours
    • Marathon Day Hiking Tours
  • MTB Tour Durations
    • Two Hour MTB Tours
    • Three Hour MTB Tours
    • Five Hour MTB Tours
  • Hiking Tour Difficulty
    • Easy Hiking Tours
    • Moderate Hiking Tours
    • Hard Hiking Tours
  • MTB Tour Difficulty
    • Easy MTB Tours
    • Moderate MTB Tours
    • Challenging MTB Tours
    • Expert MTB Tours
  • Types of Hiking Tours
    • Scenic Loop
    • Summit Bid
    • One-Way Hikes
    • Wilderness Access
    • Vortex
    • Sunrise/Sunset Start
  • Types of MTB Tours
    • Enduro Rides
    • One-Way Rides
    • Scenic Loop Rides
    • Technical Rides
    • Black Diamond Rides
    • Night Rides
  • Preparing for Your Hike
    • Each Outing Includes
    • What to Pack
    • Sedona Weather
  • Preparing for Your Ride
    • Each Outing Includes
    • What to Pack
    • Sedona Weather
  • Sedona Hiking Tour FAQ's
    • FAQ's
  • Sedona MTB Tour FAQ's
    • FAQ's
  • Self-Guided Adventures
    • Best Hikes in Sedona
    • Best Easy Hikes in Sedona
    • Best Moderate Hikes
    • Hard Sedona Hikes
    • Best MTB Rides in Sedona
    • Sedona's Best in 5's
    • Sedona Archaeology Sites
    • Best Food in Sedona
    • Sedona Nightlife
    • Visiting Grand Canyon
    • Exploring Sedona
    • Exploring Flagstaff
    • Exploring Page
    • Exploring Prescott
    • Exploring Scottsdale
    • Sedona Adventure Shuttle
  • Satisfaction Guaranteed
  • Dog Friendly Tours
  • Permitted Outfitter Guide
  • Stewards of Sedona
  • In the News
  • Terms & Conditions
  • Peek Protect Coverage
  • The Artist: Josh Esquivel
  • More
    • Home
    • Guided Hikes
      • Classic Hiking Tours
      • Customized Hiking Tours
      • Large Group Hikes (15+)
      • Moonlight Hikes
      • Solo Hiking Tours
    • Guided MTB Rides
      • Classic MTB Tours
      • Customized MTB Tours
      • Family-Friendly MTB Tours
      • Night Ride MTB Tours
      • Solo MTB Tours
      • Upcoming Group Rides
    • Sedona Adventure Shuttle
    • Hiking Tour Durations
      • Two Hour Hiking Tours
      • Three Hour Hiking Tours
      • Half Day Hiking Tours
      • Full Day Hiking Tours
      • Marathon Day Hiking Tours
    • MTB Tour Durations
      • Two Hour MTB Tours
      • Three Hour MTB Tours
      • Five Hour MTB Tours
    • Hiking Tour Difficulty
      • Easy Hiking Tours
      • Moderate Hiking Tours
      • Hard Hiking Tours
    • MTB Tour Difficulty
      • Easy MTB Tours
      • Moderate MTB Tours
      • Challenging MTB Tours
      • Expert MTB Tours
    • Types of Hiking Tours
      • Scenic Loop
      • Summit Bid
      • One-Way Hikes
      • Wilderness Access
      • Vortex
      • Sunrise/Sunset Start
    • Types of MTB Tours
      • Enduro Rides
      • One-Way Rides
      • Scenic Loop Rides
      • Technical Rides
      • Black Diamond Rides
      • Night Rides
    • Preparing for Your Hike
      • Each Outing Includes
      • What to Pack
      • Sedona Weather
    • Preparing for Your Ride
      • Each Outing Includes
      • What to Pack
      • Sedona Weather
    • Sedona Hiking Tour FAQ's
      • FAQ's
    • Sedona MTB Tour FAQ's
      • FAQ's
    • Self-Guided Adventures
      • Best Hikes in Sedona
      • Best Easy Hikes in Sedona
      • Best Moderate Hikes
      • Hard Sedona Hikes
      • Best MTB Rides in Sedona
      • Sedona's Best in 5's
      • Sedona Archaeology Sites
      • Best Food in Sedona
      • Sedona Nightlife
      • Visiting Grand Canyon
      • Exploring Sedona
      • Exploring Flagstaff
      • Exploring Page
      • Exploring Prescott
      • Exploring Scottsdale
      • Sedona Adventure Shuttle
    • Satisfaction Guaranteed
    • Dog Friendly Tours
    • Permitted Outfitter Guide
    • Stewards of Sedona
    • In the News
    • Terms & Conditions
    • Peek Protect Coverage
    • The Artist: Josh Esquivel
  • Home
  • Guided Hikes
    • Classic Hiking Tours
    • Customized Hiking Tours
    • Large Group Hikes (15+)
    • Moonlight Hikes
    • Solo Hiking Tours
  • Guided MTB Rides
    • Classic MTB Tours
    • Customized MTB Tours
    • Family-Friendly MTB Tours
    • Night Ride MTB Tours
    • Solo MTB Tours
    • Upcoming Group Rides
  • Sedona Adventure Shuttle
  • Hiking Tour Durations
    • Two Hour Hiking Tours
    • Three Hour Hiking Tours
    • Half Day Hiking Tours
    • Full Day Hiking Tours
    • Marathon Day Hiking Tours
  • MTB Tour Durations
    • Two Hour MTB Tours
    • Three Hour MTB Tours
    • Five Hour MTB Tours
  • Hiking Tour Difficulty
    • Easy Hiking Tours
    • Moderate Hiking Tours
    • Hard Hiking Tours
  • MTB Tour Difficulty
    • Easy MTB Tours
    • Moderate MTB Tours
    • Challenging MTB Tours
    • Expert MTB Tours
  • Types of Hiking Tours
    • Scenic Loop
    • Summit Bid
    • One-Way Hikes
    • Wilderness Access
    • Vortex
    • Sunrise/Sunset Start
  • Types of MTB Tours
    • Enduro Rides
    • One-Way Rides
    • Scenic Loop Rides
    • Technical Rides
    • Black Diamond Rides
    • Night Rides
  • Preparing for Your Hike
    • Each Outing Includes
    • What to Pack
    • Sedona Weather
  • Preparing for Your Ride
    • Each Outing Includes
    • What to Pack
    • Sedona Weather
  • Sedona Hiking Tour FAQ's
    • FAQ's
  • Sedona MTB Tour FAQ's
    • FAQ's
  • Self-Guided Adventures
    • Best Hikes in Sedona
    • Best Easy Hikes in Sedona
    • Best Moderate Hikes
    • Hard Sedona Hikes
    • Best MTB Rides in Sedona
    • Sedona's Best in 5's
    • Sedona Archaeology Sites
    • Best Food in Sedona
    • Sedona Nightlife
    • Visiting Grand Canyon
    • Exploring Sedona
    • Exploring Flagstaff
    • Exploring Page
    • Exploring Prescott
    • Exploring Scottsdale
    • Sedona Adventure Shuttle
  • Satisfaction Guaranteed
  • Dog Friendly Tours
  • Permitted Outfitter Guide
  • Stewards of Sedona
  • In the News
  • Terms & Conditions
  • Peek Protect Coverage
  • The Artist: Josh Esquivel

Terms & Conditions

Cancellation Policy, Refunds, Peek Protect, and Trip Insurance

Trail Lovers reserves the right to cancel outings due to unforeseen circumstances. If this is the case, a full refund of the amount paid will be given, including the deposit. Trail Lovers is not responsible for additional expenses incurred by preparing for the trip (for example: non-refundable advance purchase air tickets, clothing, equipment, visa fees, medical expenses, etc.). 


**WE REQUIRE ALL HIKERS/BIKERS/ATTENDEES TO HAVE MEDICAL INSURANCE TO ATTEND ANY OF OUR OUTINGS OFFERED.


Weather Considerations to Consider

While Sedona generally has sunny weather throughout most of the year, we do receive intermittent periods of precipitation throughout the year. Sedona also experiences over 100 wildfires a year in the surrounding Coconino National Forest, which sometimes can create smoky conditions for hiking/mountain biking. We can generally still hike & mountain bike despite having rain/snow present during or before our adventures. However, we have much less flexibility with mountain biking due to the potential damage to the trails caused by riding when the trail conditions are too wet. 


In the event of us determining the trails to be too wet for mountain biking, we would offer your group the opportunity to reschedule to hiking. In the event of you not wanting that option, we would then provide a redeemable trip credit in the full amount of your reservation cost for a future visit. If the conditions were too wet to hike or mountain bike, we would provide a redeemable trip credit in the full amount of your reservation cost for a future visit.


We greatly encourage you to consider purchasing Peek Protect Coverage (see below) or another form of private trip insurance if you would prefer to receive a refund for your reservation versus a credit for a future visit. 


Cancellation & Refund Policy

If you cancel or leave a scheduled reservation/trip for any reason with a paid deposit and without Peek Protect Coverage:


  • More than 60 days prior to the trip start date, we will grant you a 75% refund
  • Between 59 and 30 days prior to the trip start date, we will grant you a 50% refund.
  • Between 29 and 15 days prior to the trip start date, we will grant you a 25% refund.
  • Less than 15 days prior to the trip start date, or once the trip has begun, there will be no refund.


Outing Transfer Policy

If you transfer from one outing to another 30 or more days prior to the trip start date, there will be a $50 processing fee for each reservation and any overpayment will be returned to you without penalty. Less than 30 days prior to the trip start date, regular cancellation and refund policies will apply.  


Gift Certificates

All Gift Certificates are 100% transferrable between users/clients and do not expire. Gift Certificates can be used for outing payment(s) & guide tips and cannot be refunded for cash at any time. 


Peek Protect Coverage by Spot

Our reservation software vendor, Peek Pro, provides the option to protect your experience through Peek Protect Coverage. This coverage is ONLY available if booking your reservation online and cannot be added after your booking has already been confirmed. 


Our terms & conditions, outing assortment, and guide/outing scheduling have been designed with Peek Protect Coverage and/or trip insurance in mind.  Please be aware, when you confirm an outing with us, we no longer accept additional reservations on that date and time. Our private outings, prohibit other potential clients from signing up for tours that have already been confirmed. 


We assign outings to our guides based around a 30-day schedule, which means late cancellations hurt our company, individual guides, and their families. If you decide to not utilize Peek Protect Coverage, then we would strongly advise purchasing travel insurance from another vendor for your upcoming visit. Trip insurance not only covers your payment/deposit; but also your flights, hotels, and other potential travel costs. Medical coverage purchased with your policy will also satisfy our requirement for health insurance. 


What is Peek Protect?

If you cancel your booking on your own initiative at least 24 hours before the start of your first booking, Spot will refund 100% of the protected amount listed in your confirmation email. Additional services or fees will not be refunded.  


Peek Protect starts at 12:01 AM UTC on the day after you purchase your first Booking and lasts until 24 hours before your first booking starts. Peek Protect is not insurance but is rather a product provided by Spot, which is not an insurance company.


What is Excluded with Peek Protect

Peek Protect will not cover cancellations of any booking initiated by Trail Lovers. Additionally Peek Protect will not cover cancellations less than 24 hours before the start of your first booking.

‍

What's the Cost for Peek Protect Coverage

‍Peek Protect costs 8% or 11% of the booking value depending on the type of booking. Peek Protect is non-refundable, even in the event that you do not use Peek Protect.

‍

How to Use Peek Protect Coverage

‍If you decide to cancel your booking at your own initiative at least 24 hours before the start of your first booking and you have purchased Peek Protect, Spot will refund 100% of the protected amount listed in your confirmation email. Additional services or fees will not be refunded.  


There is no proof or documentation required to use Peek Protect. Refund requests should be processed within 24-72 hours of the request. Refunds should be processed within 72-96 hours of you receiving confirmation of the cancellation of your booking. 

‍

Specific steps to process your refund using Peek Protect Coverage:

‍

  1. Please click here at least 24 hours before the start of your first booking if you wish to cancel and receive a refund. You will need to provide some basic information, including your Order ID Number, the Date and Time of your experience and a brief explanation of your cancellation reason.
  2. Spot will reach out via email to confirm that your booking cancellation has been processed.
  3. Following this confirmation, Spot will issue you a refund within 72-96 hours, either directly or through Peek Travel. Refunds will be made in $USD and processed back to your original form of payment used to purchase Peek Protect. Please note it may take 5 to 7 business days for the funds to be returned to your account.

‍

Questions About Peek Protect Coverage

‍Servicing and refunds under Peek Protect are exclusively provided by Spot. To ensure prompt service, all questions should be directed to Spot, not to Trail Lovers. In the event of difficulties understanding or using Peek Protect, please visit Spot's Contact Us Page for convenient ways to reach them directly. 


Travel Insurance Is Highly Recommended (If Not Purchasing Peek Protect Coverage)


For your protection, we strongly recommend the purchase of travel insurance. Travel insurance provides you protection from trip cancellation/interruption, travel delays, medical expenses, emergency assistance, cancelled flights, lost baggage, and baggage delay coverage -- to preserve your financial investment. We greatly suggest purchasing travel insurance to protect you and your group members against the unexpected.  


Accidents, injuries, illness, flight delays, weather, natural events, pandemics, government shutdowns, and forest fires can cause unexpected cancellations within our penalty periods. Without Peek Protect Coverage or travel insurance, these events and more can result in a loss of your deposit or receiving a redeemable credit with Trail Lovers instead of a refund.


If you're visiting from a foreign country we suggest utilizing a travel insurance company based in your homeland. We recommend the following alternative travel insurance providers for our American customers:


  • MH Ross Travel Insurance
  • IMT Services
  • CSA Travel Protection

Check Us Out

Sedona Hiking Tours: Classic Hikes, Custom Hikes, Moonlight Hikes, Solo Hikes, Large Group Hikes


Sedona Hiking Tour Difficulty: Easy Hikes, Moderate Hikes, Hard Hikes


Sedona Hiking Tour Lengths: Two Hours, Three Hours, Half Day, Full Day, Marathon Day


Type of Hiking Tours: Scenic Loops, Wilderness Hikes, One-Way Hikes, Vortex Hikes, Sunrise/Sunset


Sedona MTB Tours: Classic Rides, Custom Rides, Night Rides, Family-Friendly Rides, Solo Rides


Sedona MTB Tour Difficulty: Easy Rides, Moderate Rides, Challenging Rides, Expert Rides


Sedona MTB Tour Lengths: Two Hours, Three Hours, Five Hours


Types of MTB Tours: Enduro Rides, One-Way Rides, Loop Rides, Night Rides, Technical Rides, Black Diamond Rides


Self-Guided MTB Rides in Sedona: Best Rides in Sedona


Self-Guided Hikes in Sedona: Best Hikes in Sedona, Sedona's Best in 5's, Easy Sedona Hikes, Moderate Sedona Hikes, Hard Sedona Hikes, Sedona Archaeology Sites


Sedona Adventure Shuttle: Create Customized One-Way Hikes & Rides in Red Rock Country


Self-Guided Explorations of Northern Arizona: Exploring Sedona, Exploring Scottsdale, Exploring Prescott, Exploring Flagstaff, Exploring Grand Canyon, Exploring Page


Sedona Weather/Food/Nightlife: Sedona Weather, Best Food in Sedona, Sedona Nightlife


Stewardship: Stewards of Sedona (SOS)

Media: Trail Lovers In the News

Reviews: Trip Advisor


Ask Us: Would you like to be contacted by one of our guides? Use our Contact Us Form, email us at Reservations@TrailLovers.com, or call/text (928)239-3638. Open 9AM - 5PM Daily (MST)


Frequently Asked Questions: MTB FAQ's, Hiking FAQ's, Cancellation Policy


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Planning Your Trip

What to Pack For Your Trip

What We Provide During Our Tours

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What We Provide During Our Tours

What We Provide During Our Tours

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Sedona Weather Expectations

What We Provide During Our Tours

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Visiting Grand Canyon

What We Provide During Our Tours

Sedona Weather Expectations

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Learn About Self-Guided Hikes

The Best Self-Guided Hikes in Sedona

The Best Hikes in Sedona

Sedona Hiking Cheat Sheet

Best Hikes of Sedona in 5's / Sedona's Best Archaeology Sites

Self-Guided Hiking Difficulties

Best Easy Hikes, Best Moderate Hikes, Best Hard Hikes

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Permitted Outfitter/Guides of Red Rock Ranger District of Coconino Country and the United States Forest Service. This institution is an equal opportunity provider. Copyright © 2025 Trail Lovers Excursions, LLC & Stewards of Sedona & Sedona Hiking Guides - All Rights Reserved.


Open 9AM - 5PM (MST) / (928)239-3638